Important Notice: Introduction of Fair Usage Policy (FUP) — Effective 1 April 2025

  • Saturday, 15th March, 2025
  • 03:18am

Dear Valued Customer,

We are writing to inform you of an important update to our service policies. Effective 1 April 2025, MudahHosting.com will be introducing a Fair Usage Policy (FUP) applicable to all shared hosting plans.

Our hosting plans continue to offer Unlimited Bandwidth. The Fair Usage Policy does not change this — it exists to ensure that shared server resources remain stable and performant for all customers. A small number of accounts with abnormally high resource consumption may be subject to a usage review under this policy.

Key points of the Fair Usage Policy:

  • No fixed monthly bandwidth cap is applied upfront under normal usage conditions.
  • Accounts with consistently high usage patterns may be flagged for review.
  • Where necessary, we will contact you directly before any action is taken.
  • A tiered response process applies — warning, throttling, and suspension — with customer notification at each stage.

We encourage all customers to review the full policy at the link below:

→ MudahHosting Fair Usage Policy

If you have any questions or concerns regarding this policy and how it may affect your account, please do not hesitate to open a support ticket and our team will be happy to assist you.

We thank you for your continued trust in MudahHosting.com.

Regards,
The MudahHosting Team
admin@mudahhosting.com

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